Feedback and complaints.

At Burjeel Medical City, we are committed to providing every patient with exceptional, respectful, and efficient care. If you have any feedback or concerns about your experience with us, we encourage you to share them. Your voice matters — and it helps us continuously enhance the quality of care we deliver.

We invite you to speak directly with our Centre Manager, who will be pleased to assist you. In most cases, concerns can be resolved promptly and with care. For added convenience, you may also share your feedback anonymously via our suggestion box or by filling out the online form below.

Your trust inspires us to do better, every day.