Quality of Clinical Care at Burjeel Medical City, Abu Dhabi

With an overall rate of 0.02 per 1,000 inpatient days, we remain well below the CDC benchmark of 0.2 — demonstrating the effectiveness of our robust infection prevention strategies and commitment to controlling antimicrobial resistance.

With a Clostridium difficile infection (CDI) rate of 0 per 1,000 inpatient days, we continue to exceed the CDC benchmark of 0.5 — reflecting our unwavering commitment to infection control and patient safety.

With a PE/DVT rate of 1.13 per 1,000 surgical discharges, we significantly outperform the AHRQ benchmark of 3.1 — highlighting our strong adherence to surgical safety protocols and excellence in postoperative care.

With an overall readmission rate of 3.1% per 100 adult discharges, we remain well within our internal goal of keeping readmissions below the 10% threshold — demonstrating our commitment to safe transitions of care and sustained recovery.

In 2024, 89% of patients were seen within 60 minutes — closely aligning with the Department of Health (DOH) benchmark of 90%, reflecting our continuous efforts to enhance timely access to care.

In 2024, 99% of patients across the system were seen within 14 working days , significantly exceeding the Department of Health (DOH) benchmark of 90%.

In 2024, 90% of patients were seen by a doctor within 60 minutes — reflecting continued progress toward achieving the Department of Health’s 90% benchmark through focused enhancements in patient flow and service delivery.

With a re-attendance rate of just 1.7%, we remain well within our internal target of keeping unplanned returns below 3% — reinforcing our commitment to delivering effective and timely emergency care.

Only 0.1% of patients left before being assessed — well within the Department of Health (DOH) benchmark of 3%, reflecting our continued commitment to timely care and an improved patient experience in the emergency department.