Exceptional Care for Global Patients
Our Commitment to Providing the Best Patient Care Spans Beyond Border
At Burjeel Medical City, we warmly welcome patients from across the Middle East and beyond, offering world-class medical expertise and advanced treatments delivered with a human touch. Every detail of your journey is thoughtfully designed to ensure comfort, cultural respect, and seamless care. From your first contact to your full recovery, our dedicated concierge team is here to support you every step of the way so you can focus on what matters most: your health and healing.
We understand that traveling for medical treatment can be a challenging experience. That’s why our dedicated concierge team provides personalized support and hospitality services to ensure a smooth journey where your comfort and health are prioritized every step of the way.
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1. Pre-Travel
Initial consultation with the medical concierge Team
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Personalized Treatment Plan
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Premium Travel Arrangements, including Visa and Airport Transfers
2. Health Experience
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Welcome at Abu Dhabi Airport
3. After Care
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On-ground support with Seamless Logistics
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Comprehensive Treatment & Care
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Guided Recovery
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Flexible Payment Solutions
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Follow-up Support via our Medical Concierge Team
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1. Pre-Travel
-
Initial consultation with the medical concierge Team
-
Personalized Treatment Plan
-
Premium Travel Arrangements, including Visa and Airport Transfers
-
2. Health Experience
-
Welcome at Abu Dhabi Airport
-
On-ground support with Seamless Logistics
-
Comprehensive Treatment & Care
-
3. After Care
-
Guided Recovery
-
Flexible Payment Solutions
-
Follow-up Support via our Medical Concierge Team
Complex Care
Advanced treatment for serious, rare, or multi-disciplinary conditions.
Selective Health
Customized programs for proactive, preventive health screenings.
Medical Oncology
Chemotherapy, immunotherapy, and targeted cancer therapies.
Radiation Oncology
Precision radiation therapy with advanced technologies.
Nuclear Medicine
Molecular imaging and radionuclide therapies.
Advanced Rehabilitation
Rehabilitation for neurological, musculoskeletal, cardiopulmonary recovery.
Pediatric Oncology
Family-centered pediatric cancer care and survivorship.
Adult/Pediatric Hematology & BMT
Comprehensive hematology, stem-cell transplant, survivorship care.
Oral & Maxillofacial Surgery
Comprehensive facial, jaw, implant and cancer surgery.
Advanced Gynecology Institute
Robotic gynecology for complex pelvic conditions.
Maternal Fetal Institute
High-risk pregnancy and fetal surgery expertise.
Genetics and Rare Disease Center
Genetic testing, counseling, and rare disease care.
Thalassemia & Sickle Cell Center
Transfusion, chelation, transplant, and gene therapy.
Trust Fertility Clinic
Because every new step is a milestone in your journey to parenthood.
Burjeel Orthopedic Institute
Bone, joint, and sports injury care.
Burjeel Transplant Institute
Global Hub for Complex Organ Transplant.
Surgical Oncology Services
Advanced, Tailored Surgical Oncology — Precision Care, Personalized for You
Paley Middle East Clinic
Global expertise in limb lengthening, deformity care.
Essential Health Check-up Package
Comprehensive Cancer Screening Package – Male
Comprehensive Screening Package(Men Above 50 yrs)
Comprehensive Screening Package (Men below 50 yrs)
Basic Heart Health Package
Cancer Screening Package- Female
Comprehensive Child Weight related check-up package
Comprehensive Child Nutrition and wellness Package
Advanced Health Check-up Package
Well woman check-up package
Comprehensive Health Check-up Package
Basic Health Check-up Package
Welcome to World-Class Care in the Heart of Abu Dhabi.
| Expert Treatment, Accessible from Anywhere in the World |
At Burjeel Medical City, we proudly serve global patients seeking expert and compassionate care. We provide full support throughout your journey, including travel assistance, accommodation arrangements, and direct access to our specialized multidisciplinary team.
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In-Patient Rooms at Burjeel Medical City.
In-Patient Rooms
Our in-patient rooms are designed to offer a serene, comfortable, and luxurious environment that promotes faster healing and better recovery.
Each room is spacious, tastefully furnished, and well-lit to ensure a restful stay. All rooms feature en-suite bathrooms and come fully equipped with international direct-dial telephones, a mini-fridge, and satellite television with multi-channel access.
Patient meals are included in the room charges, with a wide selection of Arabic, Asian, and continental dishes available. We also cater to vegetarian and special dietary requirements. Meals and refreshments for guests are available upon request at an additional cost.
Total Number of Rooms: 350
Room Types and Categories: VIP & Standard
Amenities and Services
- Separate sitting and dining areas (VIP Rooms only)
- Sofa bed for patient attendant / companion
- Personalized meals and dietary support
- Multilingual interpretation services
- 24/7 professional nursing care
- Television with international channels and language options
- High-speed Wi-Fi and charging ports
- Secure storage for personal belongings
- Comfortable visitor seating
- Accessibility features for patients with disabilities
- Regular housekeeping and linen service
- Clear visitor policies and designated visiting hours
BMC's Institutes of Excellence.
Advanced Gynecology Institute
Leading the Way in Complex Gynecological Care.
Trust Fertility Clinic
Because every new step is a milestone in your journey to parenthood.
IFEM Endo Middle East Clinic
Delivering advanced, patient-centered care and surgery for all forms of endometriosis.
Maternal Fetal Institute
Ensuring the Best Care for You & Your Baby.
Burjeel Cancer Institute
Rising Above Cancer.
Himmah
Advanced rehabilitation for limitless recovery.
Paley Middle East Clinic
Specializes in advanced limb reconstruction and joint preservation.
Burjeel Ear Nose Throat Head & Neck Institute
Helping You Re-Live Your Life to the Fullest.
Thalassemia & Sickle Cell Center
Redefining blood disorder care with world-class expertise and holistic care.
Burjeel Transplant Institute
Global Hub for Complex Organ Transplant.
Burjeel Orthopedic Institute
Getting you back to life faster and better.
Burjeel Eye Institute
Precision eye care with global expertise.
Neuroscience Institute
Superior management of neurological disorders through advanced science and care.
Recognized for Excellence in Clinic Care and Research.
Burjeel Medical City holds a range of international accreditations, ensuring the highest standards of care. We also collaborate with leading global institutions to further clinical research and provide access to cutting-edge treatments.
Joint Commission International (JCI)
Recognized globally for patient safety and quality standards
European Society for Medical Oncology (ESMO)
Accreditation for excellence in comprehensive cancer care and clinical trials.
Temos
Certified for excellence in medical tourism, ensuring quality care for international patients.
CAP Accreditation
Accredited by the College of American Pathologists for high-quality laboratory services.
Department of Health – Abu Dhabi
Recognized for meeting and exceeding healthcare standards in Abu Dhabi.
EIAC Accridation
Accredited by Emirates International Accreditation Centre, meeting UAE's highest standards.
Great Place To Work
Certified as a Great Place To Work, recognizing the exceptional workplace culture.
Muashir
Recipient of the Emerald Muashir Award for sustainability in the Large Hospitals Category at COP28.
Nafis Award
Honored for outstanding commitment to Emirati talent development and exceeding Emiratization targets
Zenith Global Health
Awarded for Innovation in Healthcare, demonstrating a commitment to advanced medical practices.
CARF Accreditation
Awarded for Excellence in Healthcare, demonstrating a commitment to high-quality patient care and continuous improvement.
Our Global Collaborators.
Patient Clinic Care and Research.
Frequently Asked Questions for Global Patients.
How can I schedule an appointment at Burjeel Medical City?
You can easily book an appointment by contacting our Global Patient Services team via email or phone, or directly through our website. We ensure a seamless process and will guide you through each step.
What information will I need to provide when booking an appointment?
When making your appointment, kindly provide: - Full name, contact details, and preferred language - Medical history, including current medications - Recent lab results, imaging studies, and any relevant medical documents This helps us tailor your treatment and provide the best care from the moment you arrive.
Can I request a specific physician or specialist for my care?
Yes, you can request a specific physician or specialist when booking your appointment. We will do our best to accommodate your preference based on availability.
Do I need to provide my medical records ahead of my appointment?
Yes, we recommend submitting your medical records, including lab reports and imaging studies, before your visit. This allows us to ensure your physician is fully prepared for your consultation and care.
Is travel assistance available for global patients?
Yes, our Global Patient Services team offers complete travel assistance, including: - Flight bookings, visa support, and airport transfers - Accommodation arrangements in hotels ranging from 3-star to 5-star, based on your preference and budget - Transportation to and from the hospital and around Abu Dhabi
How long should I plan to stay for treatment?
The duration of your stay will depend on your specific treatment plan. Our patient coordinators will provide an estimated stay duration and help adjust your plans as needed. If any changes occur, we’ll assist with new arrangements.
What types of rooms are available for global patients?
We offer a variety of room options to suit different preferences and medical needs, including: - Royal, Presidential, VIP Standard, and Private Rooms - All rooms feature en-suite bathrooms, direct-dial phones, mini-fridges, and satellite TV - VIP rooms offer separate sitting and dining areas, and sofa beds for attendants - Specialized amenities include high-speed Wi-Fi, personalized meals, and 24/7 nursing care - Comfortable visitor seating and accessibility features for patients with disabilities Total Number of Rooms: 350
What food options are available during my stay?
Meals for patients are included in the room charges, offering a wide range of Arabic, Asian, and continental dishes. We also cater to special dietary needs like vegetarian, gluten-free, and diabetic-friendly options. Guests can request meals for an additional cost.
Will you communicate with my physician back home?
Yes, we can coordinate with your home physician to ensure smooth communication and continuity of care. We’ll make sure they’re updated on your treatment plan and recovery progress.
Do you offer virtual consultations for follow-up care?
Yes, we offer virtual consultations for follow-up appointments, including medication management, treatment adjustments, and post-surgery monitoring via secure video platforms.
How often will I need lab work or check-ups during my treatment?
The frequency of lab work and follow-up check-ups will depend on your specific treatment. Typically, patients will have follow-up appointments every 3-6 months for chronic conditions. Your doctor will tailor this schedule based on your condition and response to treatment.
Can you accommodate special requirements during my stay?
Yes, we can arrange for special requirements such as mobility assistance, dietary restrictions, or accommodation for family members. Please inform us ahead of time, and we will ensure all arrangements are made to meet your needs.
What documents should I bring with me?
Please bring the following documents to ensure a smooth process: - Passport or ID - Insurance details or self-payment information - Medical records (lab results, imaging studies) - Visa (if required for your nationality)
Is there support for my family or companions traveling with me?
Yes, we can assist in planning activities for your family and friends, including local sightseeing, transportation, and recommendations for leisure activities in Abu Dhabi.
Do you offer language support for non-Arabic or non-English speakers?
Yes, we offer multilingual interpretation services to ensure clear communication between you and your healthcare team, making your visit as comfortable as possible.
Will I need a visa to visit Abu Dhabi for treatment?
Visa requirements depend on your nationality. We can assist you in obtaining a medical visa or tourist visa, and our Global Patient Services team will provide guidance on the process.